Cookies and Tracking Technologies Policy

Last Updated: 25 May 2022

Thank you for visiting a Resume4mat PTE LTD (“Provider,” “we” or “us”) offering. To help inform you, we provide this notice (“Cookies and Tracking Technologies Policy”) on our family of websites as well as our other related mobile websites, mobile Provider applications (“mobile apps”), services, tools, and other applications that links to this notice (collectively, the “Site”). This Cookies and Tracking Technologies Policy governs your consent to our use, as well as third party partners and vendors, of a variety of cookies and tracking technologies. You can find out more about these technologies and how to control them in the information below. This Cookies and Tracking Technologies Policy forms part of the Provider Privacy Policy available at Privacy Policy.

1. WHAT ARE COOKIES AND OTHER TRACKING TECHNOLOGIES AND HOW DO WE USE THEM?

A cookie us a small text file that is stored in your device by a website that you have visited. Cookies may be placed by the Site (first party cookies) or by third parties (third party cookies) to monitor the use of a website. Cookies will be identified depending on their purpose and functionality. Some types of cookies include, but are not limited to: 

Necessary. These cookies are essential for the Site’s performance and for you to be able to use its features. Necessary cookies will always be dropped since these are needed in order for the Site to function properly. For example, essential cookies include, but are not limited to: cookies dropped to provide the service, maintain your account, provide builder access, payment pages, create IDs for your documents, and store your consents. These cookies record the performance of the Site according to your interactions with it. We may use cookies/tracking technologies required for system administration, to prevent fraudulent activity, improve security or allow you to make use of shopping cart functionality.

Analytics. These cookies analyze our visitors’ use of our Site as well to offer you a better experience. Analytic related cookies used on our Site do not identify who you are nor allow us to send you targeted advertising. For example, we may use cookies/tracking technologies for analytics related purposed to: (a) determine the number of visitors to our Site, identify how visitors move around the Site and, in particular, which pages they visit. This allows us to improve our Site and our services.; and (b) determine, if data is available, from where in the world our Site is being visited so that we can ensure sufficient coverage. More specifically, and as an example, Provider uses Google Analytics session cookies to provide meaningful reports about site visitors. Google Analytics cookies do not collect personal data about Site visitors. We have also engaged other third-party providers to analyze the activities of visitors to this Site, and its authorized use of cookies and other tracking technologies enable it to have access to information of visitors to this Site including non-public information about you to determine your user traits and preferences to better understand user conversion rates.

Performance and Personalization. These cookies make it possible for us to give you access to a customized experience.  Personalization cookies are used to deliver content, including ads, relevant to your interests on our Site and third-party sites based on how you interact with the different elements in our site, as well as track the content you access (including video viewing). We may also collect computer and/or connection information to tailor your experience to fit your needs. During some visits, we may use software tools to measure and collect session information, including page response times, download errors, session information, and page interaction information.

Advertising. These cookies are placed by third-party companies to deliver targeted content based on relevant topics that interest you (for example, providing you with Facebook ads that would interest you), and allow you to better interact with social media platforms such as Facebook. We may use advertising tracking technologies to deliver content, including ads, relevant to your interests on our Site and third-party sites based on how you interact with our advertisements or content as well as track the content you access (including video viewing).

Our goal is to collect and use only that information that we think is required for our legitimate business interests, in order to better understand your interests and improve your experience of using the Site.Cookies set via our Site include those listed below in Section 2.

2. CONTROLLING AND DELETING COOKIES AND TRACKING TECHNOLOGIES

When you accessed this Site for the first time, or if you have not set your cookie preferences yet, depending on your location, you may be prompted to accept or decline the use of cookies, other than those which are essential. The Help function within your browser will also be available to guide you on setting your cookie preferences. If cookie preference settings are available in your country, you can change them at any time by accessing your account and clicking on My Settings – Privacy Settings. If you have not created an account with us you can manage your cookie preferences through the Settings page of your browser. Note also that in some cases, restricting, removing or refusing to accept cookies may reduce or prevent the functionality of the Site.

The following is a list of cookies dropped on the Site. When you accept cookies you also allow collection and sharing of your personal data with third party vendors.  Even though we are not responsible for third-party policies or practices, we make our best efforts to ensure that these third-party vendors have privacy policies in place that comply with applicable privacy laws. We try to keep this information current and will add to and subtract from the chart below from time to time, but it is provided as a courtesy and may not be current or accurate. Please contact the applicable third parties regarding their privacy and data security policies and practices. You can also find out more information on their policies by accessing their webpages.

COOKIE NAME	DESCRIPTION	DURATION	PROVIDER	CATEGORY
_uetvid	Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences.	16 days	Bing	Advertising
fr	This cookie is set by Facebook to determine if the user is currently logged into their Facebook account.	3 months	Facebook	Advertising
__insp_norec_sess	These Cookies are needed to accurately understand how visitors navigate the Website.	1 year	Inspectlet	Analytics
__insp_nv	These Cookies are needed to accurately understand how visitors navigate the Website.	1 year	Inspectlet	Analytics
__insp_slim	These Cookies are needed to accurately understand how visitors navigate the Website.	1 year	Inspectlet	Analytics
__insp_targlpt	These Cookies are needed to accurately understand how visitors navigate the Website.	1 year	Inspectlet	Analytics
__insp_wid	These Cookies are needed to accurately understand how visitors navigate the Website.	1 year	Inspectlet	Analytics
_ga	This Cookie is used to distinguish users on the Website to generate statistical information about their use of the Website.	2 years	Google Analytics	Analytics
_gali	The cookie is created and used by Google Analytics to determine which links on a page that are being clicked.	30 seconds	Google Analytics	Analytics
fs_user	Create to track full story is enabled for the user or not	1 day	Full Story	Analytics
_gat	Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property- id>.	1 minute	Google Analytics	Analytics
_gat_UA	The cookie is created and used by Google Analytics to throttle the request rate.	1 minute	Google Analytics	Analytics
_gid	The cookie is created and used by Google Analytics for the visitor reports. Used to distinguish users.	1 day	Google Analytics	Analytics
_pin_unauth	Used by Pinterest to track the usage of services.	1 year	Pinterest	Analytics
_uetsid	This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.	30 minutes	Bing	Analytics
ajs_anonymous_id	Used to distinguish anonymous (i.e. not logged in) users. https://segment.com/legal/privacy/	1 year	Segment	Analytics
ajs_user_id	These cookies are used to record the amount of people that visit our site, and track whether you’ve visited before.	1 year	Segment	Analytics
ci_id	Cookie is set and used by the Google Analytics to identifying conversation.	1 year	Google Analytics	Analytics
fs_uid	FullStory to maintain session count at Fullstory end	30 minutes	Full Story	Analytics
ki_r	Initial document referrer when available for targeting purposes	5 year	Qualaroo	Analytics
ki_s	Current state of any survey the user has viewed or interacted with	5 year	Qualaroo	Analytics
ki_t	Timestamps and view counts	5 year	Qualaroo	Analytics
mixpanelprops	Cookie created by the builder and read by EB-API to send the properties with the server side Mixpanel events	Session	MyPerfectResume – Builder	Analytics
mp_*_mixpanel	Cookie is used by the Mixpanel to capture the user’s traits/properties	1 year	Mixpanel	Analytics
SEO_Page_Path	Helps in tracking, to determine from which SEO page/URL user clicked for Builder link	27 year	MyPerfectResume-Wordpress	Analytics
zionV2	Created by dashboard	5 years	MyPerfectResume – Dashboard	Analytics
_gcl_au	Used by Google AdSense for experimenting with advertisement efficiency across web sites using their services. It’s the first party cookie for “Conversion Linker” functionality – it takes information in ad clicks and stores it in a first-party cookie so that conversions can be attributed outside the landing page.	90 days	Google Tag Manager	Necessary
acc_session	Cookie is created by accounts	Session	MyPerfectResume – Accounts	Necessary
h2premimum	Created by ECOM on payment confirmation page	1 day	MyPerfectResume – ECOM	Necessary
MPRSUBS	Created by ECOM on payment confirmation page	1 day	MyPerfectResume – ECOM	Necessary
ARRAffinity	ARRAffinity cookie is used to control the effective loading of the website and to ensure that all user requests are directed to the same server in any browsing session.	Session	Azure	Necessary
ARRAffinitySameSite	Load-balancing cookie to route the request made through a web browser to the same server in any browsing session.	Session	Azure	Necessary
Auth	Cookie is created and maintained by accounts for user’s claim (encrypted)	5 years	MyPerfectResume – Accounts	Necessary
BDLP	Cookie created when coming from bdflow LP	Session	MyPerfectResume – Builder	Necessary
clbDocTraits	Cookie created by builder, read by EB-API to send docTraits from server side events	Session	MyPerfectResume – Builder	Necessary
docTraits	Cookie created by builder, read by EB-API to send docTraits from server side events	Session	MyPerfectResume – Builder	Necessary
DocumentID	Created to store the current documentID	Session	MyPerfectResume – Builder	Necessary
firstTimeUser	Cookie created by builder – to check firstTimeUser or not	Session	MyPerfectResume – Builder	Necessary
GAClientID	Cookie created by ECom team on payment page.	1 day	MyPerfectResume – ECOM	Necessary
gtmvalues	Need to identify pixel fire on success of Registration / Order Confirmation	Session	MyPerfectResume – Builder	Necessary
ref	Created by visitor service to set the referrer ID of visitor	5 year	MyPerfectResume – Visitor	Necessary
ShowTnCLink	Cookie created by builder – to showing TnCLink	Session	MyPerfectResume – Builder	Necessary
subs	Cookie created by ECom team on payment confirmation page.	1 day	MyPerfectResume – ECOM	Necessary
user-actions	Cookie created by ECom team on payment confirmation page.	Session	MyPerfectResume – ECOM	Necessary
user-state	Cookie created by ECom team on payment confirmation page.	1 day	MyPerfectResume – ECOM	Necessary
UserStatus	Cookie is created and maintained by accounts for user’s info	5 years	MyPerfectResume – Accounts	Necessary
visitinfo	Created by visitor service for the visitor’s info.	Session	MyPerfectResume – Visitor	Necessary
vssessionuid	Created by visitor service for the visitor’s session id	Session	MyPerfectResume – Visitor	Necessary
vstr	Created by visitor service for the visitorID	5 years	MyPerfectResume – Visitor	Necessary
vstrType	Created by internal common segment to track new or returning visitor	5 years	MyPerfectResume – Visitor	Necessary
vsuid	Created by visitor service for the visit ID	Session	MyPerfectResume – Visitor	Necessary
vsutms	Created by visitor service for the utm parameters of a visitors.	5 years	MyPerfectResume – Visitor	Necessary

3. ADDITIONAL INFORMATION

A few additional important things you should know about our use of cookies/tracking technologies on our Site:

· We offer certain features that are available only through the use of tracking technologies.

· We use both session and persistent tracking technologies. Tracking technologies (e.g., cookies) can either be persistent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser).

· You are always free to decline tracking technologies through your browser, although doing so may interfere with your use of the Site. You may be able to set your cookie preferences in your account profile, by accessing My Account – Settings – Privacy Settings or refer to the help section of your browser, browser extensions, or installed applications for instructions on blocking, deleting, or disabling tracking technologies such as cookies.

· We encode and protect the tracking technologies that Provider sets, so that only we can interpret the information stored in them.

· You may encounter tracking technologies/cookies from our third-party service providers, that we have allowed on our Site that assist us with various aspects of our operations and services, such as Google Analytics.

· You also may encounter tracking technologies from third parties on certain pages of the Site that we do not control and have not authorized. (For example, if you view a web page created by another user, there may be a cookie placed by that web page).

4. CONTACT US

For any queries in relation to this Cookies and Tracking Technologies Policy please contact us at privacy@Resume4mat.com or write to us at Resume4mat Pte Ltd, 8 Cross St, Singapore 048424